World Land Trust Policies

Code of Conduct

Code of conduct for WLT staff and all those who work on behalf of WLT

Complaints Policy and Procedure

Every year we handle thousands of enquiries and requests. We try to ensure that every one of these interactions meets the expectations of the person concerned. However, we recognise that this may not always be the case and so this page outlines the Trust’s full complaints policy and procedure.

Conflicts of Interest Policy

This document sets out World Land Trust’s policy and approaches on managing conflicts of interest.

Data Protection and Privacy

WLT treats all personal data in our care with respect and in compliance with all relevant regulations.  We are committed to ensuring that your personal data is:

  • processed lawfully, fairly and transparently;
  • collected and processed for specified, explicit and legitimate purposes;
  • adequate, relevant and limited to what is necessary for the purposes for which it is processed;
  • accurate and kept as far as is possible up to date;
  • kept only as long as is required, according to WLT’s Retention of Data Policy;
  • kept securely and safeguarded against unauthorised or unlawful processing, and accidental loss, destruction or damage.

Our Data Protection and Privacy Policies have been reviewed and updated in line with new data protection regulations (GDPR).  See our full Data Protection Policy ».

For more information about how we collect and use your personal information, how we keep it safe, who we share it with, and how you can access the personal information we have about you, please see our Privacy Policy statement.

If at any time you wish to change the way we contact you, or decide that you do not want any further contact from us, please let us know by contacting the donations team via telephone, email or by completeing the contact preference form that is available on the website.  If you have registered for an online account, you can confirm your contact preferences at the time of registration, and these can be amended at any time by logging onto your account.  All email updates will provide you with the opportunity to update your preferences, or to unsubscribe from all future emails.

Environmental Policy

World Land Trust recognises that some of our activities (such as international air travel) have adverse effects on the environment, but we are committed to minimising our impacts as far as possible while continuing our work of preserving threatened habitats.

Financial Misconduct and Corruption Policy

This document sets out the policy of World Land Trust covering all forms of financial misconduct, corruption, bribery and other forms of dishonesty.

Safeguarding Policy

This policy confirms World Land Trust’s commitment to safeguarding the welfare and interests of all children and vulnerable persons with whom it interacts in any capacity. The policy applies to all staff, volunteers, members of WLT’s governing structures, ambassadors, and any others who work on behalf of WLT.